The Employer-Employee 'Deal'

Clear expectations for all of us

People really want to know what their employer expects of them, as well as what’s on offer. On the flip side, it’s important for HSBC as an employer to be clear about what we expect from our people: the skills, strengths, attributes and behaviours we’re looking for. This table gives you information that will help you to get your needs and messages across with added clarity, substance and credibility. Feel free to use the ones that are just relevant to you.

We’ve grouped the expectations under the three main employer brand themes:

Genuinely connected

You give HSBC:

  • Your unique outlook and perspective
  • Your authentic self
  • Accountability for supporting those around you
  • Your courage and resilience
  • An appetite to make connections across our diverse community
  • Your openness and inclusivity
  • Your ability to embrace the unexpected
  • Your relationship-building skills
  • Consciousness of the impact of what you say and do on those around you

You get from HSBC:

  • A sense of belonging
  • The freedom to be yourself
  • A feeling that you are valued and you matter
  • Connections as part of a big, diverse open community
  • A culture of accountability to each other and mutual support
  • Inspiring colleagues with a sense of pride and passion
  • An open and inclusive environment
  • Authenticity from leaders, managers and colleagues
  • Support in maintaining your physical and emotional well-being

Open to learning and possibilities


You give HSBC:

  • Your appetite to seek and seize opportunities for learning and growth
  • Your ambition to be your best
  • Your desire to seek new ways of working
  • Your ability to challenge conventions and push boundaries
  • Your ability to build strong and long-lasting relationships
  • Your desire to help others grow and flourish


You get from HSBC:

  • Daily opportunities to learn
  • Diverse professional and personal possibilities as part of a diverse global organization with scale
  • Supportive leaders, managers and colleagues
  • A range of world-class learning and development programmes
  • A strong career development focus with ongoing feedback
  • Mentoring support
  • A diverse range of career paths
  • Secondment opportunities
  • The right recognition and reward
  • Opportunities for mobility

Shaping a better future

You give HSBC:

  • Your commitment to serve customers and exceed their expectations
  • Your sense of integrity and purpose
  • Your desire to make a positive impact on colleagues, customers and communities

You get from HSBC:

  • An organization and a global community with size, stature and scale, commited to making the world better
  • Opportunities for you personally to make a positive impact on local communities and the wider world
  • Being part of building a better bank for the future